PRIVACY STATEMENT (Last Updated May 22, 2020)
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable)
With your permission, we may send you emails about our store, new products and other updates.
When visitors leave comments on this site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your comments?
Visitor comments may be checked through an automated spam detection service.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WOOCOMMERCE
WooCommerce provides us with the online e-commerce platform that allows us to sell our products and services to you.
This website utilizes the general WooCommerce application to store information that you provide when ordering from us. This information is stored on the data storage and databases where LongLiveTheHemp.com is hosted. This information includes:
- What products you ordered and when
- Name, e-mail address, and phone number provided by you
- Billing (and optionally: shipping) address entered by you
- A note about payment method used by you
Depending on your payment method, your credit card data may be stored by the third-party payment gateway services listed on our Checkout Page. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is used only as long as is necessary to complete your purchase transaction(s).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read the Privacy Policies of Stripe and PayPal.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. If at any time you want to opt-out from being tracked by Google Analytics, contact us at firstname.lastname@example.org to request instructions.
Our store participates in Facebook.com’s Custom Audience Program, which allows us to display personalized ads, to subscribers on our email lists and customers & visitors of our store (“LONG LIVE THE HEMP Visitors”), when they visit Facebook.com. Such personalized ads may also be displayed to LONG LIVE THE HEMP Visitors when they use third-party websites and/or mobile applications that participate in the Facebook Audience Network program.
We may provide to Facebook.com your personal information, such as email address & phone number, which allows them to determine if you are a registered account holder with Facebook.
If at any time you want to opt-out from participation in the Facebook Custom Audience program, ask us for more information at email@example.com.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Here are more cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional — Allows our site to store information about your session (referrer, landing page, etc).
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite — If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period — Set by Google and tracks who visits the store and from where
SECTION 8 – EMBEDDED CONTENT FROM OUTSIDE WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
SECTION 9 – AGE OF CONSENT
By using this site, you represent that you are at least 18 years of age.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at firstname.lastname@example.org.